Delivery:  

Delivery charges apply unless stated otherwise.

All orders are sent from the UK.

We post items within 1-3 business days of receiving payment.

We send all items out well packaged and will send you notification to let you know that the item has been posted.

 

UK Orders

Free UK delivery!

We use Royal Mail special delivery with tracking service with signature on arrival. On postage of the product you will receive a tracking number from us via email.

 

Rest of the World

Rest of the world delivery: £15.00 per order

We use Royal Mail delivery service. The tracking and signature on arrival options vary from country to country. On postage of the product you will receive shipping information and/or any tracking number from us via email.

 

If your product does not arrive within 7 days (UK) or 14 days (elsewhere), please contact us in case your delivery has been delayed. Items returned to us by the postal service or couriers marked as not called for or unclaimed by the receiver will require additional postage costs to be paid before we can resend.

 

We cannot be held responsible if a parcel has gone missing due to the postal address being filled in incorrectly or missing important information.

 

Payment:

Payments online are processed through Stripe - a secure and trusted online payment processor. If you are having any trouble with completing your order, please let us know and we will do our best to help.

 

If you require further information about our products or advice about placing an order please e-mail us at hello@mazehome.co.uk